Job Details

·       Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

·       Understand Geography and Industry specific landscapes and trends.

·       Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

·       Ensuring the production of regular reports on Business KPI performance.

·       Provide full visibility into the sales pipeline at every stage of development.

·       Daily Calendar planning for day’s events.

·       Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.

·       Sharing proforma invoices to customer for order processing.

·       Preparing PO on behalf of customers as and when required.

·       Building and maintaining strong engagement with existing customer, to increase sales and lifetime value.

·       Design and implement Customer Retention Strategy and Programs for Retention activity.

·       Responsible for performance &optimization of all plans and strategies for developing business and achieving the company’s sales goals.