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Job Details

Experience : 5+ yrs | Salary : 10-12 LPA | Opening(s) : 1 | Posted Date : 2024-06-11

Hiring For One of the Leading MNC
Job Description
    • This position is a technical reference in High-Speed Separators (HSS) and Decanters application at Sales Company/Cluster level
    • Responsible for executing and providing technical support to customer: commissioning, installing, testing, repairing, and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site
    • Troubleshoot, investigate, and resolve technical problems with deep application and deep product knowledge at customers site or remotely
    • Undertake remote service (70%) as well as field service (30%) jobs both locally and within the cluster
    • Train customer on the features of products they have purchased
    • Preparation of the service job to execute / resolve at the shortest possible time
    • Follow up on actions and promises made to customers
    • Write advanced (external / internal) service report remotely or on site and get it signed by the customer
    • Update service execution IT system with relevant information
    • Report unsafe practices, incidents and work for continuous improvement
    • Capture Installed Base remotely and on site and communicate sales opportunities to sales organization through FSE CRM lead app.
Desired Profile
Industries Type manufacturing
Role Field Service Engineer- Remote Guidance
Skills FSE, Maintenance, Team Handling,
Functional Area
Education B.Tech / B.E / Diploma - Mech.
Location Pune
Keywords field service engineer, Mechanical Engineer, Earth moving Equipment, Rotating Equipment
Consultant Gunjan Sharma
Pnone No. 9315142834
Email Gunjan@tusthi.com
Reference id Tusthi/Automobile & Heavy Engineering/2024-Jun-11/JOB00334/Field Service Engineer- Remote Guidance