Job Details

Service Sales Manager – Delhi

The Service Sales Manager responsible for identifying service business opportunities within the existing installed base in the North India market.

The role involves driving direct sales of  spare parts, service agreements, upgrades, and related services to achieve business growth and customer satisfaction

1. Sales Process Execution:
Follow established sales processes and guidelines to effectively promote and sell  spare parts, service agreements, upgrades and services, ensuring alignment with divisional strategy and business targets.

2. Market Analysis and Strategy:
Analyze market insights and customer buying behaviors to develop targeted sales plans. Collaborate closely with team leaders to align strategies.

3. Lead Management:
Identify, manage, and nurture leads from the market and customers. Convert leads into real business opportunities to maintain a robust and healthy sales pipeline.

4. Customer Engagement:
Actively engage with the market through visits, meetings, and customer interactions. Focus on understanding customer needs and communicating the value of parts and services.

5. Operational Planning:
Efficiently manage customer grids and execute proactive planning using internal tools to streamline operations and improve customer satisfaction.

6. Value-Driven Proposals:
Develop comprehensive and value-oriented quotes tailored to customer requirements, emphasizing unique selling points. Ensure timely follow-ups to convert opportunities into sales.

7. CRM and Tool Utilization:
Consistently and effectively use the CRM and other relevant tools to support sales processes, enhance decision-making, and maintain data quality.