Job Details

·      IT infrastructure and services, including its regional offices across India.

·         Handle day-to-day technical issues with websites, email, networks, hardware, software, and other online applications.

·         Administration and management of Microsoft O365 email exchange, Cisco Webex, Zoom, Sophos Endpoint.

·         License and Compliance Management.

·         Procurement and vendor coordination for IT Assets and Services.

·         Research, testing and Implementation of new technologies and softwares.

·         Manage newsletter services and a bulk email server with a huge database.

·         Oversee web domain purchase, renewals, website development, hosting, and maintenance of all running websites of the organisation.

·         IT Asset Management including asset tagging, allocation, handover and replacement and discard.

·         Manage documentations, IT Contract and Agreements.

·         AMC Management of IT hardware, software, and services.

·         Configuration of emails, applications, and software on windows and iOS-based devices.

·         Installation, configuration of network devices, firewall and printers.

·         Remote desktop Support to regional teams and members.

·         Monitor and review website content and backend portal on weekly basis.

·         Handle all online payments queries and transactions initiated through website or direct on payment gateway.

·         Manage Team up calendar to publish slot booking of virtual events and meetings.

·         Travel across India for technical evaluation and assistance in physical events and conferences.

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